スノーフレイク株式会社・snowflake

Disaster in Japan

An update from snowflake

Dear customers, business partners, friends and blog readers,

We strongly hope that you and your family are safe. Still, the disaster - specially in Fukushima - seems to continue. We would like to give you an update from snowflake.

Office
The snowflake Japan office is located in 21 floor of WBG east (World Business Garden) in Makuhari, Chiba. We were visiting there yesterday to plug out all electrical devices as requested to all tenants by Mitsui Fudosan Building Management due to planned power blackouts and to conserve energy. There was no damage at the office itself, whereas the area around Kahin-Makuhari station has many cracks and ground levels are shifted. Because it is reclaimed land, there was water and slick pushing up. Due to the problems in Fukushima, we will not be in the office today.

Hosting, Server
Web and email servers are NOT located in our office. The servers are placed in a secure and safe data center with emergency power outlets in the Chugoku region. Being located around 600km south-west of Tokyo, the operation continues smoothly. Also we are continuously making daily backups to our server farm located in Zurich, Switzerland. Please be assured, that your website and email server will be up and running also during possible power blackouts in the Kanto region.

Contact by Phone, Fax
Due to plugging out all electrical devices at our office, forwarding calls to our mobile phone might not work properly. The safest way to contact snowflake is by email. Also we use Twitter and try to keep everyone informed.

Help and assistance
Please continue to use your website and e-mail to publish and send information. In case you need any assistance on content updates, please let us know. Also, if we can be of any other assistance and help, please contact us anytime.

This are difficult und uncertain times, please stay safe!

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